Privacy Policy
Last Updated: 6/5/2026
Introduction
The Narrow Seam respects your privacy and is committed to protecting the personal information you provide when visiting www.thenarrowseam.com.
This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you regarding your personal information.
By using our Website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide Directly
We may collect information you voluntarily provide, including:
Name
Email address
Phone number
Billing address
Shipping address
Payment information
Order details
Custom order specifications
Communications submitted through contact forms, email, or social media
Information Collected Automatically
When you visit our Website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Operating system
Pages visited
Referring website
Date and time of visits
Website usage data
This information helps us improve the Website and user experience.
How We Use Your Information
We may use your information to:
Process and fulfill orders
Create and manage custom orders
Communicate regarding purchases and inquiries
Send order confirmations and shipping updates
Provide customer support
Improve our products and services
Operate and maintain the Website
Detect fraud and maintain security
Comply with legal obligations
Send marketing communications when you have opted in
Payment Processing
Payments made through our Website are processed by trusted third-party payment providers.
We do not store or have direct access to your full credit card information. Payment information is handled securely by the payment processor in accordance with their privacy and security policies.
Email Marketing
If you subscribe to our newsletter or marketing emails, we may send updates about:
New products
Promotions
Special offers
Company news
You may unsubscribe at any time by clicking the unsubscribe link included in marketing emails.
Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to:
Remember user preferences
Improve Website functionality
Analyze Website traffic
Measure marketing effectiveness
You may control cookies through your browser settings. Disabling cookies may affect certain Website features.
Analytics
We may use analytics services, such as Google Analytics, Squarespace Analytics or similar tools, to understand how visitors use our Website.
Analytics providers may collect information regarding your use of the Website, including pages visited, device information, and browsing behavior.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties when necessary to operate our business, including:
Payment processors
Shipping carriers
Website hosting providers
Email marketing providers
Analytics providers
Government authorities when required by law
These parties are permitted to use your information only as necessary to perform services on our behalf.
Custom Orders and Customer Materials
If you provide artwork, logos, text, photographs, or design specifications for a custom order, we may use those materials solely for the purpose of creating and fulfilling your order.
Unless you provide written permission, we will not claim ownership of your submitted materials.
Product Photos and Portfolio Use
We may photograph completed products and custom work for portfolio, marketing, social media, and promotional purposes.
If your custom order contains sensitive, private, or proprietary information and you do not wish for it to be displayed publicly, please notify us in writing before production begins.
Data Retention
We retain personal information only as long as necessary to:
Fulfill orders
Provide customer service
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce our agreements
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
Access to your personal data
Correction of inaccurate information
Deletion of personal information
Restriction of processing
Withdrawal of consent where applicable
To exercise these rights, please contact us using the information below.
Children's Privacy
Our Website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Third-Party Links
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.
Your continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
The Narrow Seam
thenarrowseam@gmail.com
www.thenarrowseam.com